May 4, 2023
16 mins read
338 Views
Today, consumers have an increasing number of options for how to interact with your brand. These include virtual channels like social media and..
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July 3, 2022
10 mins read
534 Views
Did you know that 17 percent of your customers could walk away from your business after just one bad customer experience? That’s a pretty significant ..
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May 23, 2022
15 mins read
773 Views
Do you want a simple way to refine your customer experience? Then look at your CX analytics.The data doesn’t lie. It tells you what you’re doing..
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October 28, 2021
2 mins read
367 Views
Delta Air Lines is launching a first-of-its-kind pilot program implementing biometrical technology that promises to streamline the out-and-out..
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June 17, 2021
17 mins read
501 Views
Customer satisfaction is crucial to the success of your business. No matter how innovative your product or competitive your pricing, if your..
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